Service Superstar Pillows

"The customers are always right because class action suits are very expensive."

As far as Jane is concerned, EVERY customer is treated like ROYALTY.

"If you want to speak 'with' someone that means you're opened-minded..."

'Just a sec. I have to put a customer on ignore.'

'The Human Right Act bans ANY cruel or unusual treatment...we may need to rewrite our ENTIRE customer care policy!'

The Waiter

Maid

"Wait a minute - these are just the Ten Commandments of great customer service."

"I'm telling you, she's the best in her field."

"I don't bake, I don't cook, but I make one kick-ass vinaigrette."

Man Trying to Uncork Champagne.

"I'm working part time, but I'm hoping that once I finish my master's they'll up my hours to full time."

'What do you recommend?.' 'A big tip.'

"Seat yourself. Grab a menu. Take any table. Hey, you know how to cook?"

'The beer's not cloudy, the glass is dirty.'

'You say he left the office hours ago?'

"You can tell it's a classy restaurant - they're ignoring us with panache."

'Hi, my name's Mandy and I'll be your culturally inappropriate annoyance this evening.'

"Waiter - there's a fly in my soup."

'Have a little patience, Sir - We're not machines...'

"Welcome to The Cable Cafe. Your waiter will be with you between now and 5:00PM."

"I ordered my steak rare - and this is well done...!"

'You've got to give it to Jim, there's nothing he won't do for his customers.'

"How is it you can commit to world class service but not to me?"

"Thanks for waiting."

Employee of the Month - male.

'I'll be back to take your order as soon as I've eaten.'

"Hi again. Can I just check whether you enjoyed me interrupting your meal five minutes ago to ask whether you were enjoying your meal?"

"How am I supposed to know what I want to complain about before you've even said anything?"

"I want three of you serving customers all day - two if we get busy."

Working hard to maintain customer relations

"I can't take the job in customer relations. I hate the customers. How can I possibly deal with their relatives?"

Determined to Succeed.

"Sorry, it’s my first day."

'Waiter, there's a tar ball in my soup.'