Customer Care Advocate Pillows

Customers are not buying your products. . . but solutions to their problems.

"The management consultant recommended a 45% cut in customer services, so you'll have to complain to yourself from now on."

"Maybe now, we could look at customer care'?"

"He's the chief watchdog, who watches over all the other watchdogs—but this must be his night off."

"Gas. Regular. Premium. Super. You don’t want to know."

'I'm afraid the cuts are beginning to bite!'

"Not much in the way of loot, but we got a ton of store credit."

Cuba applauds its doctors

'Alternatively you can just focus on the CUSTOMER!'

STRIP Hambone: Expensive repair job

"Take this mission statement and rewrite it so that it sounds like we care about our customers."

'... Further to our telephone conversation of the 3rd, my fax of the 11th, my letters of the 16th, 23rd and 28th, my emails of....'

"Look! It's the Montgomerys from the breast-cancer walk."

'Right...so that's pages 1-6 on 'teenage thus run rampage', 7-9 on 'man sued £25,000 for cleaning neighbours path', the middle spread on...'

Progress.

Consumer Protection Agency/Manufacturer Protection Agency

'Sir, there's a taxpayer who knows his rights, to see you.'

'Our definition of a 'bargain' is right there in the small print.'

'So Chief Executive how can you justify this new increase in gas prices?'

Big oil.

'You've been friendly to a customer? You anwered his question competently and solved his problem?? Don't you dare to do that again, mister!!'

'Sir, our new automated telephone system saves us $20,000 annually, but our phone business has dropped 66%!'

"Rest assured, we will be working hard to stop the onslaught of scammers and the scourge of robocalls..."

"How am I supposed to know what I want to complain about before you've even said anything?"

"Here's a bunch of money. We need you to save America...as we know it."

"Our state made the list for being on the most lists."

The competition's customer vs our customer.

"Right, shall we delay the discussion on customer care again and look at the urgent issue of declining sales and plummeting profits."

B.B.C. Watchdog

'Hey! Roll a mile in my shoes!'

Duel Fuel?

Driving a Lemon.

'Which' Consumer Testing Whiskies