Service Savvy Pillows

'No Mam. The service charge does not include a change of oil.'

'Well, now that I know he's the owner's son, yes, he's the best damned wine steward I've ever seen.'

"It was wonderful, Henri. Arnold had died and gone to heaven."

'Miss Finch, find out what she does over there and offer her twice as much to do it over here.'

"So you're interested in medicine, public relations, business, contract negotiations and insurance law? Which one will you study in school?"

'Running your own business means being self-made, unfortunately it also means finding out what you're made of!'

Man Trying to Uncork Champagne.

"I'm Todd, your waiter, and I'd like you to think our friendship is more than contextual."

'The difference between the sexes...First Contact...'

'From here I can monitor world stocks, or attend overseas teleconferences, unfortunately I can't get out though because the door's stuck.'

"Sometimes I don't think you're listening to me!"

"Have you heard something that the rest of us don't know about?"

"Be careful, this plate is… never mind."

The first unfriendly takeover

'Hold my purse. I'm going in only to complain.'

'Sir, there's a taxpayer who knows his rights, to see you.'

'We can still rise to the occasion but, in light of bad press, just not in the company-owned plane.'

CEO, 'The buck stops here & becomes part of my next bonus'.

'Darling - are you finding these waiters rather over-attentive?'

Waiting staff

"We ran out of the little umbrellas."

'Hi, my name's Mandy and I'll be your culturally inappropriate annoyance this evening.'

"Waiter - there's a fly in my soup."

'I apologize for repeatedly asking if everything is okay, but displaying customer concern is part of our mission statement.'

Outsaucing - A dollop of sauce has been put on a customer's plate from a long arm from afar.

'Coming to you direct from table nine; 'the polenta is cold'.'

"Thanks for waiting."

"How am I supposed to know what I want to complain about before you've even said anything?"

"It's new. It's called a pre-tip. You pay me now and I'll actually bring your food before it's cold!"

"How is it you can commit to world class service but not to me?"

Build a better mousetrap and the IRS will beat a path to your door.

Accounting, Inc. He didn't say he thinks the employees matter. He say "My employees count."

'Our customer service was lousy, but from now on, we'll give the personal touch. Let's write to 'Hey lassies and dudes, what's up?'

"It's nothing new. We've always offered a complimentary beard wash following an order of ribs."

"I suppose I'll be the one to mention the elephant in the room."