Telephony Tactician Pillows

"When cold calling, if the prospect says thank you for calling, please leave a message, then hangs up, do you consider that an objection?"

“Sweet mother of Marmaduke... no!”

"Memo to self - personalise new work-station."

Genius

"Well I didn't see the incident myself.."

'So far, sir, we've rejected plans A,B, C, D, E, F, and right now we're evaluating'G'.'

"Huddleston, I admire your hands-on approach to everything, but get the hell out of my office!"

Telephone message - 'This is a recording. If you'd like to speak to a real live human being, forgetaboutit.

"As you can see, Simpson, I'm not the sort of man who's afraid of confrontation...that is you isn't it, Simpson?"

War never felt the same after the Great Puppy Ambush.

"No, it hasn't anything to do with my presentation. But wait until you see how I hold everyone's attention with it sitting next to me at the podium."

The Use of Cavalry

'Well, I'm glad to have you with us!'

'With your permission sir... checkmate.'

"Tell us again — a little less graphic."

"Miss. Wilcox, get me the coast."

"The change management consultant wants to move the meeting."

Being unable to clearly articulate responses to interview questions is a common mistake...

Human males marking territory.

'Some executives have within them the seeds of greatness. Others are just seedy.'

Kosovo.

'Boy, look at his personal space!'

"I said, 'Don't worry, I still have a few tricks up my sleeve.' That's when he called my bluff."

Manager. Managing a political campaign and a baseball team are alike in many ways. A campaign is launched with a "first pitch," when a candidate gives a speech selling himself or herself. I change pitchers based on the game situation. In politics and baseball, sometimes it's best to come from the right side and sometimes it's best to come from the left side. We study our competitors' weaknesses and exploit those. In politics we call that "opposition research." And I don't worry about the

"I didn't mean to burn any bridges behind me. It was just a part of my crumbling infrastructure."

"Sorry, Man! I had no idea Alexa would be here!"

'Thank you colonel we'll keep your strategy in mind.'

"I know I told you to fool him into thinking you've got nothing left, but now you've got me convinced."

'Oi, do you mind, trying to speak to my colleague - two self service tills having a chat together.'

'A telemarketing call for you, Sir.'

'Sir, our sales force has just taken Atlanta.'

I've left your pin on the map, but I've loosened it.

CEO.

'Careful. You still have that new-employee smell.'

"Now we have all your arrows!"