Service Quality Enthusiasts Pillows

Friendly bank/Formal bank.

"Maybe now, we could look at customer care'?"

"It was wonderful, Henri. Arnold had died and gone to heaven."

'The service is so much better when you dress as royalty.'

"Here's something extra to cover his lousy tip. Blame his fifth grade math teacher."

'The customer is always right...'

'Alternatively you can just focus on the CUSTOMER!'

"I suppose that's what happens when 'putting customers first' comes second!"

"Be careful, this plate is… never mind."

"Your confirmation number is 7913842461. To hear this information again press 1."

Fast Food Restaurant

'Hi, my name's Mandy and I'll be your culturally inappropriate annoyance this evening.'

'I apologize for repeatedly asking if everything is okay, but displaying customer concern is part of our mission statement.'

"I'd recommend this."

"Will that be for here or to go?"

Crazy Ideas

"How is it you can commit to world class service but not to me?"

"Thanks for waiting."

"How am I supposed to know what I want to complain about before you've even said anything?"

"I know it's hard to shift gears coming here from your day job as an editor, but the customers don’t like their drinks watered down."

The competition's customer vs our customer.

"Right, shall we delay the discussion on customer care again and look at the urgent issue of declining sales and plummeting profits."

'Waiter, your tip's getting cold.'

Boy cleaning servant's shoes

"Don't you DARE argue with me you ***(****) or I'll **** your ****."

"Hang on hon. A table with a more expensive tab needs me."

"You forgot the straw."

"It won't be long - we're in the process of hiring a cook now."

'Why on earth did you ask the customer if there was anything else you could do for him??!'

Ring Bell for Service.

'You mean you want good communication and competent service?'

'We'll rotate them for free but you have to pay if you want 'em balanced.'

"Fishing takes patience. I'll have more worms next week."

"And that is where we started to focus on customer care."

'I never get tipped!'