Waiting Room Whisperer Pillows

'It's a salesman selling seven year old magazines for your waiting room.'

'No, Mr. Simmons, your MR images aren't in yet. We have older equipment, which takes a little longer to process.'

You're next, Mr. Kimble - right after his apple danish.

'Well, I'm not very satisfied with our customers, either.'

'Sorry the doctor is running behind. You can keep today's appointment or I can fit you in tomorrow...whichever comes first.'

"Matt, you look like you just saw a ghost who fired you!"

Medical Center.

'You think you have it rough. Try organizing a waiting room.'

'The doctor will be right with you shortly, he's finishing medical school.'

"To be honest, most of our work involves reassuring patients until nature cures them..."

"He works well with everyone except customers and co-workers."

"Just got back from the client meeting and great news. . . your work isn't dead. It's beaten senseless and run over by a dump truck...but still very much alive."

"Please fill out these forms. We don't need them for anything, but you're making me nervous staring at your watch."

"On Monday, they will introduce a new office layout and you'll be near Judy, who isn't good at sharing her charger. . ."

"The doctor says Tia Carmen is resting now...he's encouraging all family visitors to go home. We'll see you back here tomorrow."

'Then again - no pain, no gain.'

'This is taking longer than my stay in hospital!'

"It's important to see 'beyond the obvious' when you look at a customer. . ."

'Mom, Dad, it's nice of you to visit me at the store, but you know, I am working.'

'I'll take #1.'

"My, aren't we patient-oriented this morning."

"Don't worry Sir, you're not the first person to ask for a refund and you probably won't be the last!"

'Guess who I bumped into today? EVERYBODY!'

"That last customer thinks I should fire you."

"Actually, I didn't become dizzy and nauseous until I started inhaling the scent strips in the waiting room magazines."

This is Mr Smith from Big Data Mining. He says he's found an insight.

"He likes to make clients feel important..."

'Tell the doctor I'll be with him in another page and a half.'

'I don't need a rewards program for my customers, as much as I do a blind faith program for them.'

"Sorry about the long wait, but good news. Other than long waits in waiting rooms, I can't find any other causes for your irritability."

"Well, if you want my blood pressure lower don't keep waiting two hours to see you."

'Have I been waiting long? Well, I guess so. I was forty three years old when I came in.'

"For gosh sakes, Mike! Will you please quit interrupting me while I eavesdrop on Mary's gossipy remarks to Bill during Jean's important presentation?"

"The doctor would like to know if anyone else out here needs surgery before he puts his stuff away."

"You appear to have caught that bug that's been going around my waiting room."