Staff Support Enthusiast Mugs

The importance of listening

'It's a chart of office morale. This is where you went on vacation.'

"Now that's what I call customer service!"

'These are job perks.'

Not much money, glory, or praise

Telephone message - 'This is a recording. If you'd like to speak to a real live human being, forgetaboutit.

"He said his screen is frozen again."

Tech support...can I help you!

"Sorry, Pete, but Bill is now my 'go-to' guy. Until further notice, you're my 'anybody-but' guy."

'Maybe we should have been a bit more specific in the ad...'

"My assistant is more of a behind-the-scenes kind of guy."

Not all service desk staff were pleased about the new bring your own device policy

'I can't work with computers, on account of my animal magnetism.'

"I'm sure you do spend all your time here at the office, but could you please stop having your mail delivered here?"

Working Vacation.

"Hang on. . . I think I've got an app for that."

'Staff Recommendations Inc.'

I'd rather be phishing.

'Good news! The boss called me in - I'm one of his people.'

"It's just me, the algae-eater. Mind if I tidy up a bit in here?"

Customer help - jargon talking i-diot.

"This conversation may be recorded for training purposes, depending on how well we confuse you."

"We've been hacked by our enemies! Is there anyone who know something about computers?"

'Try re-installing your system software and turn off any file extensions.'

Idiot's Guide to Programming a VCR.

"I'm really impressed with your work ethic."

"Looks like somebody's compensating."

'Hi, your IT section sent me to test the network sockets.'

"The Help Desk guy says to try Ctrl-Alt-Delete....!"

'Of course, I do have a very supportive wife.'

'I suppose you tried to fix it yourself.'

"I must be getting on tech-support's nerves, because they now answer by saying, WHAT THE HELL DO YOU WANT NOW?!"

Oughta reply

"Switch it off and switch it on again, that will be $85."

"Actually the salary isn't important. . . I just need a desk to rest my feet on."