Staff Support Enthusiast Prints

The importance of listening

'It's a chart of office morale. This is where you went on vacation.'

"Now that's what I call customer service!"

'These are job perks.'

Not much money, glory, or praise

Telephone message - 'This is a recording. If you'd like to speak to a real live human being, forgetaboutit.

Tech support...can I help you!

"Sorry, Pete, but Bill is now my 'go-to' guy. Until further notice, you're my 'anybody-but' guy."

"My assistant is more of a behind-the-scenes kind of guy."

'Maybe we should have been a bit more specific in the ad...'

Not all service desk staff were pleased about the new bring your own device policy

'I can't work with computers, on account of my animal magnetism.'

'Staff Recommendations Inc.'

Customer help - jargon talking i-diot.

I'd rather be phishing.

"It's just me, the algae-eater. Mind if I tidy up a bit in here?"

'Good news! The boss called me in - I'm one of his people.'

"Hang on. . . I think I've got an app for that."

Working Vacation.

"I'm sure you do spend all your time here at the office, but could you please stop having your mail delivered here?"

'Hi, your IT section sent me to test the network sockets.'

"Looks like somebody's compensating."

"This conversation may be recorded for training purposes, depending on how well we confuse you."

"We've been hacked by our enemies! Is there anyone who know something about computers?"

"The Help Desk guy says to try Ctrl-Alt-Delete....!"

Idiot's Guide to Programming a VCR.

'Try re-installing your system software and turn off any file extensions.'

Oughta reply

'I suppose you tried to fix it yourself.'

"I must be getting on tech-support's nerves, because they now answer by saying, WHAT THE HELL DO YOU WANT NOW?!"

"Actually the salary isn't important. . . I just need a desk to rest my feet on."

"Switch it off and switch it on again, that will be $85."

'My computer? - I got rid of it for insubordination!'