Quality Improvement Pillows

"We're developing a plan to fix this."

'The knockoffs from our products are higher quality.'

Quality Control

Oscar would laugh whenever he recalled his empty existence before golf.

Failure/Due Diligence

'Right about here I added a drip coffee maker, with high caffeine premium blend coffee, to the employee break room.'

"We only got up to three 'whys' and a 'what the hell'."

'I think I found the bottleneck, Boss.'

'Workmate' bench helping DIY man "Left a bit"

"Office of quality assurance"

Hourglass Dumptruck

'Our only option is to improve quality or hire more lawyers.'

We're looking at better ways to share our knowledge & expertise. But I'm not going to tell you what they are.'

'Due to budget cutbacks we are combining our annual employee dinner with The Seven Basic Quality Control Tools Training.'

Satis Factory Tour

Suggestion box, one for suggestions and one for 'clean' suggestions.

"We've agreed we need more workplace kindness. Let's move on to enforcement."

'Don't worry. Big Al will take care of it.'

'Do you think we can afford better toilets?'...

'The scary part is, he's in charge of quality control.'

Workplace bullying.

'Looking for a job with better conditions?'

'Sales of durable goods are down. Actually the sales numbers are the same, the goods just aren't as durable as they used to be.'

"Ooops....I guess this one failed."

Don't be afraid of criticism. Openly ask for feedback so you can improve service.

"Eating the mistakes is a tough job, but somebody has to do it."

Quality Control

Think Zero Defects

Since his black belt certification in Process Improvement, Henry's presentations had become unbearable.

"She says she's from Quality Control. We've failed the furniture inspection."

Honest John's car sales

'Who wants to help me improve morale?'

Might Work, Might Not.

Inspected by Inspector #12