Passenger Experience Prints

Technique #54 airlines are adopting for handling excessive carry on luggage.

Airlines

Airport Security.

"If God had meant us to fly, he'd give us more leg room!"

"Now boarding group 50 and up."

I travelled to get away from it all. All I got away from was my luggage.

'The doctor will acknowlege your existance now.'

A tourist struggling with loads of luggage

"How's my tripping you up?"

'As a matter-of-fact I didn't pack my own bags...Well,well, well...Speak of the devil!'

"Did you pack your own bags?"

"Our latest survey shows our customers basically want just three things: prompt service, and apology when mistakes occur and to be treated politely..."

"Here’s the thermostat. Like all hotel thermostats, it’s just for show."

Odd Spas

'No luggage.'

"To prevent any complaints like "when will our ordered food be served" guests can now follow the work in the kitchen on TV."

Flights suspended snowstorm

Pirates on holiday.

'Hello, Room Service?'

"As a frequent flier, you'll be entitled to stay in our airport lounge for up to a week during delays."

'There is a $15 baggage fee... a $15 airport improvement fee... a $15 full body scan fee... a $15 pat-down fee...'

Excess Baggage: Perhaps you should have washed those clothes before returning home from your overseas vacation.

If you don't see what you want, we don't serve your kind here.

'This room is a tad small but cozy.'

"Trust your instinct and soar! Is that all the advice you could give me for my first flight Dad?"

'Are you sure you're not wearing anything you bought overseas?'

'We'll let you know in a few minutes. Right now, we're googling your chef.'

"Frankly, your kindness and understanding are only making matters worse!"

'Not only do we get to probe earthlings, we get paid for it.'

Roadwork ahead: Proceed cautiously and from love rather than negativity.

"Your call is important to us."

'How can we see our service through our client's eyes?'

'This is the technical support. To become connected to a service agent, please press the root of 576081, divided by three, times one point seven, mins 429.1.'