
'Actually, I'm lost.'
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'Actually, I'm lost.'
Preemptive customer service.
"I'm finishing my shift now. But, if there's anything else you need, here's my home telephone number."
"Maybe now, we could look at customer care'?"
'I'd like to return this, please.'
"It was wonderful, Henri. Arnold had died and gone to heaven."
'Alternatively you can just focus on the CUSTOMER!'
"I suppose that's what happens when 'putting customers first' comes second!"
"Could you spare a few minutes to give some feedback on your death experience?"
'Hi, my name's Mandy and I'll be your culturally inappropriate annoyance this evening.'
Friendly banks and Cold and aloof banks.
'I apologize for repeatedly asking if everything is okay, but displaying customer concern is part of our mission statement.'
"I'd recommend this."
"Will that be for here or to go?"
'Of course it's cold. We serve breakfast anytime, but we only make it in the morning.'
"Any chance of some credit?"
'Could you show me something that's more feature laden?'
'Please remember how silly and humiliating grinding pepper is when you figure my tip.'
"How is it you can commit to world class service but not to me?"
"Thanks for waiting."
'Hey that's our waiter on his way home!'
The competition's customer vs our customer.
"Right, shall we delay the discussion on customer care again and look at the urgent issue of declining sales and plummeting profits."
Grocery store has no data team to help with customer's shopping experience.
'Why on earth did you ask the customer if there was anything else you could do for him??!'
"It won't be long - we're in the process of hiring a cook now."
"You forgot the straw."
"Joey, Joey, Joey! It's like he's taken over this whole store! Well, I'm sick of it! This place is not about being lazy! It's about good products for good prices! It's about customer service! But does anyone car? Does anyone notice? When does hard work pa
Ring Bell for Service.
'Waiter, your tip's getting cold.'
"Mustard? Ketchup? Mayo? Talk to me, old man."
Waiter on a horse.
"Don't you DARE argue with me you ***(****) or I'll **** your ****."
'You mean you want good communication and competent service?'
"I loved the part when you said I was a 'valued customer'. Do it again!"
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