Customer Diplomat Pillows

'You wouldn't believe how hard it is for me to unwind after work.'

'Surely you wouldn't want me to laugh at your joke if I didn't think it was funny!'

"Can I savor this for a few moments? The ball's never been in my court before!"

"They decided giving out pink slips was too impersonal. So now they're blue."

"Be patient. He'll have to visit the water cooler sooner or later."

"Well, it looks like the merger is off."

"I need to see your budget proposal."

"We can waste time and look for a solution or...just find a scapegoat?"

Inclusive speech

'Hey, look, I can stand up and shout, too!'

'The toughest things you have to deal with in this job, is feelings and lawyers.'

'You really want that promotion, don't you, Sherman?'

'I am willing to concede that the company has been underperforming of late...'

"I just want you to know that promotion, this office, and those Luna bars were mine!"

Tug of Negotiation and Conciliation.

"Lost my job. But I'm pretty sure it's around here somewhere."

"You are being overly-defensive again, Brenda!"

'I went into that meeting with a hidden agenda and then forgot where I put it.'

'We can't go on meeting like this'.

"It looks like the 'because I say so' has it."

Career Choices

'Here's another one that'll make you blow your stack.'

'To close the deal, I had to make some minor concessions.'

'Would you be interested in attending a stress management seminar?'

"This happens everytime someone asks to speak to the head of the household."

'Congratulations Smith, you got that promotion. Commiserations Reid, you got that demotion.'

Office meeting

HR - Helping Relationships

"I was going to have my people call his people, but I’m pretty sure his people have Caller I.D."

'You lack the expertise we're looking for, Mr Wheaton - but darn it, I like your attitude.'

"How come you always take Amnesty International's side?"

"If I can't get a firm decision, I'd accept a wobbly acquiescence."

"When I said to convince him of the need for change I was hoping you'd use the seductive power of reason and logic."

'So, now we have ascertained who is responsible...'