Client Care Pillows

'Do you remember when all we had to worry about was client care?'

'I've got a client who needs to chat to someone...Have you got anyone who's completed the 'verbal communication with clients in a personal supportive but not disempowering' course!'

"Our work is all about communication, we need to have an empathy for our clients."

'You've got to give it to Jim, there's nothing he won't do for his customers.'

"Here's what I'm gonna do."

"Okay, now breathe another sigh of relief."

"How's your insomnia?" "Bad, I can't even fall sleep during meetings."

'I'm going to refer you to a specialist in that yucky feeling.'

'These are the end of year figures recollected in tranquility.'

"Unfortunately, there's no cure—there's not even a race for a cure."

Virtual Doctor

Opening the door to new customers

"Sometimes I wonder why I spent ten years at medical school and another 20 honing my skills..."

'You are a very good nurse. You're actually listening to what I'm saying.'

Maybe it's now time to review our customer care strategy!"

"I know — but he was nervous and his support dog didn’t seem to mind."

'The client has asked that you please stop referring to the product as, 'Crappy Crap Crap.'

'It's not easy being fabulous and caretaking.'

'Sorry the doctor is running behind. You can keep today's appointment or I can fit you in tomorrow...whichever comes first.'

Doctors Discussion

Medical Examinations.

"Did you speak to our client in Australia?"

"Ed Pierce is here to see you sir, and remember, it's unprofessional to roll your eyes."

'Furthermore, had a handrail been fitted to the wall , my client would not be sitting here now.'

"If it's nothing serious' why did you put on five pairs of gloves?"

'Would you like the ECG tracing of your father's death? It's the least we can do.'

We Never Look at Prices Shop.

"Look at them over there, looking all smug with their clients and accounts and stuff."

"Getting good grades isn't enough, son. You also need to bring in new clients."

Stethoscope line.

'We're trying to use a team approach to medicine, but we're having trouble fitting everyone!'

'Instead of 'You're entering a world of pain', try 'This won't hurt a bit.''

Don't forget to read the small print.

"I'm working as fast as I can, Mr. Sims. There are only so many billable hours in a day, you know."

Let's shake on it.