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'The board couldn't come up with a 'Plan-A'.'

The corporate ref slaps Vincent with a foul- and then a couple of quick technicals for arguing.

'Knock it off. That's just the kind of backward thinking I was talking about.'

We don't call these savage screaming fits. We call them confrontation verbal interfacing.

"I didn't say it was your fault, I said I was blaming you."

'The details of the company's new management plan are being worked out.'

"Sorry if I seem rude. I am."

Brian wanted to call the presentation "Synergy". Paula wanted to call it "Cooperation". They could never agree.

"Another job well done by your conflict resolution specialist."

'I'm glad you guys could work this out in a reasonable manner.'

"Shall we start with an icebreaker?"

"They're having a fight over how best to handle client conflict."

"When faced with a tricky ethical issue, I always ask the question, 'What's in it for me?'"

"Then we have an unspoken agreement?"

Growl - Hiss Conflict Resolution Meeting

'You think I'm crazy; I think you're crazy...finally some common ground!'

'We're making progress. I just got a firm 'maybe'.'

'Try and be negative in a positive way.'

"O.K., O.K., people - we're not workshopping these, they're already set in stone."

'The toughest things you have to deal with in this job, is feelings and lawyers.'

"That's the last time I'm going to allow politics to be discussed in the office."

Dialogue

Tug of Negotiation and Conciliation.

'Ok, here's the meeting agenda ... it's gonna be a long one.'

'Negotiations have reached an impasse, legal recommends we resort to violence.'

Changing Minds

'How did the 'I want you all to take a pay cut or leave' strategy go down?'

'Three weeks of brutal alimony negotiations, Polly, and you settle for a cracker!'

Collective Psyche

"Tom, I’d like you to meet Chris. Chris is better than you."

BEWARE OF THE DOG!; 'So much for management's pledge to bargain in good faith.'

'This rift between you and Dr. Voight has become a chasm.'

"At least we agree to disagree."

'Don't blame yourself, Jenkins... let me do that!'

"Well, let's quickly put Ken's incredibly incendiary remarks behind us and hopefully continue the discussion in a simmering rage."