Feedback Pillows

Smooth Operators - Customer Feedback.

GPC negotiators will only take on 'merited criticism'.

'Does anyone else have any complaints?'

"Is there a section at the bottom for comments?"

"If you don't mind, please take a moment to fill out this brief customer service survey...now...while we watch."

'Suggestions' / 'e-Suggestions'.

Blonde man putting an envelope into a suggestion box

'-Must remember to empty that...'

Suggestion Box

Don't be afraid of criticism. Openly ask for feedback so you can improve service.

"I've been looking for someone who's not afraid to tell me when I'm wrong, and your name keeps coming up."

"Apart from it being a **** pile of ***** with no **** idea about ****, were you happy with the service today?"

Unfortunately of the 78% of people who completed more than 56% of the survey 98% thought it was a complete waste of time

"Rate your experience and you could win an Amazon gift voucher."

"Good" "Bad" "Work on it" "Keep working - maybe it's not as bad as you think it is" "Put it to a committee" "Give up" "Make it worse" "Make it better" "Still a bad idea" "Overthink it" "Throw yourself into a pit of wild badgers" "Throw it away" "Call it done" "Sigh."

"Why won't you teach us how to handle complaints?"

"O.K., O.K., people - we're not workshopping these, they're already set in stone."

Feedback should be sought for genuine reasons, not because you want compliments. . .

"Mrs. Berg calls my book report a finely crafted debut and she looks forward to my next effort."

Suggestions box in a toilet.

Should not have put that suggestion in the suggestion box.'

Suggestion box which shreds forms placed in it.

"Let me put it this way: I'm hitting 'Unlike' and 'Unhire.'"

Neuro, Biology, Chemistry, Feedback, Psychology, Technology, Physiology Institute

"Get off the stage and get a copy of 'Studies of Laughter in Interaction'—I think you'll enjoy it."

"On reflection i think i could have coped with just 340' feedback."

"How'd I do on the test?"

"Are you going to ask for feedback every time you cook a meal?"

"Bob wait, let's do the survey first! Sir, on a scale of 1, poor, to 10, excellent, how would you rate our chase today?"

"It's time for your performance review where I damn you with faint praise."

Giving feedback is a complex process.

'Please, Ma'am — I'm running out of paper!'

'How dare they make these kind of suggestions?!'

Constructive Criticism 50c.

'Negotiating skills need fine tuning.'