Feedback Management Pillows

Suggestions box: Constructive and Abusive

"I'd say we were pretty much on target."

"Good" "Bad" "Work on it" "Keep working - maybe it's not as bad as you think it is" "Put it to a committee" "Give up" "Make it worse" "Make it better" "Still a bad idea" "Overthink it" "Throw yourself into a pit of wild badgers" "Throw it away" "Call it done" "Sigh."

"Why won't you teach us how to handle complaints?"

"O.K., O.K., people - we're not workshopping these, they're already set in stone."

'Here's another one that'll make you blow your stack.'

"Mrs. Berg calls my book report a finely crafted debut and she looks forward to my next effort."

Should not have put that suggestion in the suggestion box.'

"Get off the stage and get a copy of 'Studies of Laughter in Interaction'—I think you'll enjoy it."

"Let me put it this way: I'm hitting 'Unlike' and 'Unhire.'"

Neuro, Biology, Chemistry, Feedback, Psychology, Technology, Physiology Institute

"On reflection i think i could have coped with just 340' feedback."

'Does anyone else have any complaints?'

"How'd I do on the test?"

"Are you going to ask for feedback every time you cook a meal?"

"It's time for your performance review where I damn you with faint praise."

Giving feedback is a complex process.

"Despite years of management training john still found it difficult to give negative feedback."

'Please, Ma'am — I'm running out of paper!'

Constructive Criticism 50c.

Suggestion Box

'Negotiating skills need fine tuning.'

Suggestion box: 'Build a bigger Complaints box'.

Great coaching is about being specific with feedback.

Customer Complaints - "Thank you, Thompson, for collecting the statistics."

'The customers' suggestions make a lot of sense. I say, let's hire the customers and fire the staff!'

"The boss loves the positive feedback he gets every time he says something."

Suggestion box, one for suggestions and one for 'clean' suggestions.

"Just got back from the client meeting and great news. . . your work isn't dead. It's beaten senseless and run over by a dump truck...but still very much alive."

Four Types of Critics

Musician feedback card

How's my Sermon . . .

'-Must remember to empty that...'

GPC negotiators will only take on 'merited criticism'.

'I'm keen on precise statistics as the next person...'