Client Care Enthusiast Prints

'You've been out of social work for a while. It's vital that you get back up to speed before you start seeing clients.'

"Maybe now, we could look at customer care'?"

You only have time for one: Choose your fighter - Exercise, Wash Your Hair, Eat, Breathe

Direct Marketing...

'Hunting and gathering doesn't sound very interesting, so I have decided to become a consultant.'

Shampoo and Salad Dressing.

'Alternatively you can just focus on the CUSTOMER!'

'We're trying to use a team approach to medicine, but we're having trouble fitting everyone!'

"I suppose that's what happens when 'putting customers first' comes second!"

So I used body soap to wash my face. Why is that so bad? Details matter. Pay attention to your surroundings. Face soap isn't body soap. Conditioner isn't shampoo. Moisturizer isn't hand lotion. If we're ever going to move in together and have a future you've got to pay attention to me and the nuances about my life. Conditioner isn't shampoo? I'm livid and you have stinky hair!

'I've got a patient who needs to chat to someone...Have you got anyone who's completed the 'verbal communication with patients in a personal, supportive but not disempowering' course?'

'Well you're an eye doctor aren't you'

"He likes to make clients feel important..."

"What is it going to be, a breakfast or shampoo?"

"I'd recommend this."

"Will that be for here or to go?"

"Welcome to Mom's place. I'll be your waitress, dishwasher, and cook tonight..."

STRIP *Community Care * Change

'You've got to give it to Jim, there's nothing he won't do for his customers.'

The competition's customer vs our customer.

Customers are not buying your products. . . but solutions to their problems.

"Right, shall we delay the discussion on customer care again and look at the urgent issue of declining sales and plummeting profits."

"It won't be long - we're in the process of hiring a cook now."

'Why on earth did you ask the customer if there was anything else you could do for him??!'

'Waiter, your tip's getting cold.'

"Don't you DARE argue with me you ***(****) or I'll **** your ****."

"And that is where we started to focus on customer care."

"The management consultant recommended a 45% cut in customer services, so you'll have to complain to yourself from now on."

"Sorry, I don't like your opinion either, can I have a fifth?"

"We've implemented AI, now if we can develop artificial concern for our customers, we'll have it made."

'The customer is King'

'Do you remember when all we had to worry about was client care?'

'It's the paperwork that you need to fill out to show that we're spending all our time focussing on clients' needs.'

"What do you mean - you don't know?"

TELLER, 'I want to transfer my account to this bank -- you wouldn't believe how uptight my LAST bank was!'