Service Strategist Mugs

"It's a good idea to tip first. That way I know what level of service you expect."

'Darling - are you finding these waiters rather over-attentive?'

"...And there has been a rapid decline in the number of complaints."

"You've got your corner office, so what more do you want?"

"Bert, I'm confused. What happens after we circle the wagons, tighten our belts and walk a mile in our customer's shoes? Is that when the chickens come home to roost?"

"These projections don't make sparkles shoot out my ass."

'It's only a hunch, but I think everybody bought everything they needed, last time.'

'We invest so much money in training staff...it's a mystery to me why businesses would risk losing them.'

"Can I savor this for a few moments? The ball's never been in my court before!"

Robot Parts $5

'I think you are taking this elevator pitch way too literally'.

'This time we're going to do things right. And if that doesn't work, we'll just go back to stealing.'

'When we get there let me do the double talking.'

"Actually, she's just a figurehead boss. Our real CEO is an algorithm floating around somewhere in the cloud!"

'Our product flooded the market... Before backing up a deluge of consumer complaints!'

'Whoever said 'The only thing we have to fear is fear itself' never had a room full of angry shareholders.'

'And remember to emphasize we're giving them the opportunity to find a better job.'

'You're my best man, Pomeroy, so I've decided to sell the damn company.'

'I'll make my final decision on that promotion of yours, after this game.'

'We've financed three more startups for no fathomable reason.'

"Maybe now, we could look at customer care'?"

'It's a deal, lets sniff bottoms!'

"Right about here there was a flattening of the curve. . ."

'I vote we hang the darn thing upside down and go home!'

"I guess it's ethical. Let me run it through my 'Ethics Check' app."

"Obviously some people here don't appreciate the gravity of our situation."

"When faced with a tricky ethical issue, I always ask the question, 'What's in it for me?'"

"Now that I have everyone's attention..."

"Gentlemen, we're missing a great opportunity by not hitching this company to the current tailspin."

'AT&T? I'm letting you go. I'm down-sizing too!'

"Although technically it's a profit and loss statement, the narrative is admittedly rather one-sided."

Entering the Business Community: Assets/Liabilities

Nothing Succeeds Like Confidence.

'I'm judging by your silence Al that you're giving me the green light on the Greenwich project. I just want to say that I admire your leadership. I guess that's why you've been running this company for 20 years.'

"Then we have an unspoken agreement?"