Patient Empathy Champion Mugs

'You are a very good doctor. You're actually listening to what I'm saying.'

Kiosk in large lobby with sign above it labeled 'Empathy'.

"I think the most rewarding part of caring for elderly parents is when they call you because they don't want to bother the 9-1-1 people."

Prejudice/Empathy

'I get the feeling you're wagging your tale on the outside and crying on the inside.'

'Why don't you try seeing it from your point of view?'

Protect Victims of Domestic and Sexual Violence

"Remember, the road to recovery begins with baby steps."

Can't even hold signs well.

"Now that I've swung back to depression, I'm truly sorry for what I did when I was manic."

"I feel your pain level."

"I learned one thing today. Attitude trumps aptitude!"

The Female Brain and The Other One

Tangled Earphones Support Group.

'This is Martins, the office I was telling you about. She's got a real knack for texting people down from window ledges!'

Spoiler alert: most of my presentation is actually a series of trigger warnings.

"We're not laughing at you, sweetie. We're laughing at something you don't understand."

"I know. I miss him, too."

'Adam seems depressed - He needs camaraderie or something.'

"I'm not asking for a raise. All I'm asking for is a little warmth and human understanding."

Refugee Crisis

'Do you want to reschedule? Normally he has a magnetic personality, but today he seems to have reversed polarity.'

"I pick up on people's pain, Alexander. What's wrong?"

Please Give

"Cops don't get me. Sure, they got me – but they'll ever get me."

"Don't judge me until you've walked a mile on my medication."

'There you go again - trying to solve my problems. I am not asking you to do that. I just want you to listen to me.'

"If you think this is bad, you should see what they do to themselves"

"We'll soon have you sorted out, Mr. Fenton."

'This training session is all about challenging assumptions. For example you see someone looking depressed, dishevelled, unkempt it's easy to jump to conclusions. But they may not be a social worker, they may be a client!'

"Should I just give him the £2.50 or does that look cheap. . . would he say anything if I just walked past?"

"On the other hand, his bedside manner is impeccable."

"I feel your pain...At home in Europe I also work 14 hours a day in my factory..."

"Your free-floating anxiety is floating over to me."

"My sensitivity trainer says I have to say 'good morning.'"