Negotiation Experts Pillows

'Now that we've lulled you with our no-haggle sales policy, our finance manager will apply heavy arm twisting for dealer add-ons.'

"And need I remind you, the 'art of the deal' is the lifeblood of this company."

'Now that I have your attention...'

Brian wanted to call the presentation "Synergy". Paula wanted to call it "Cooperation". They could never agree.

'When we get there let me do the double talking.'

'Which 'win' is ours? Because the one on the left looks bigger.'

'I'm glad you guys could work this out in a reasonable manner.'

'I'll make my final decision on that promotion of yours, after this game.'

"They're having a fight over how best to handle client conflict."

"When faced with a tricky ethical issue, I always ask the question, 'What's in it for me?'"

"Then we have an unspoken agreement?"

'That last meeting was a complete turn-off.'

"That's Paul, he's our head of partnerships..."

'Mr. Dawson, about when I said 'don't pull any punches'...'

"That's it lads, 364 days annual leave...what would we have done without our union!"

'You think I'm crazy; I think you're crazy...finally some common ground!'

'We're making progress. I just got a firm 'maybe'.'

'Try and be negative in a positive way.'

'I ace 'wheeling' but I flunked 'dealing'' - Boy on leaving Business Administration.

Tug of Negotiation and Conciliation.

'Pick a contract...any contract!'

'Ok, here's the meeting agenda ... it's gonna be a long one.'

'Gentlemen, I've been authorized to sweeten the offer.'

'Negotiations have reached an impasse, legal recommends we resort to violence.'

'As my solicitor I think you could have negotiated that better.'

Mayhem, Inc. Part 21

Changing Minds

'How did the 'I want you all to take a pay cut or leave' strategy go down?'

'To close the deal, I had to make some minor concessions.'

"That's Hicks from the corporate office. He's adorable, but trust me—when it comes to acquisitions, he's an animal!"

'Face it, we're never going to reach a consensus.'

'Could we finish these negotiations via e-mail? That will allow me to think before I respond to your proposals.'

'I'm part of the decision-making process... I'm the 'No' part.'

"I do. Have your people contact my people to hammer out the details."

BEWARE OF THE DOG!; 'So much for management's pledge to bargain in good faith.'