Mini Mediator Mugs

'I prefer the term 'whistleblower' to tattletale.'

'Let's arbitrate.'

'May I speak to you as a man to a woman?'

Brian wanted to call the presentation "Synergy". Paula wanted to call it "Cooperation". They could never agree.

"Another job well done by your conflict resolution specialist."

'I'm glad you guys could work this out in a reasonable manner.'

"Shall we start with an icebreaker?"

"They're having a fight over how best to handle client conflict."

"When faced with a tricky ethical issue, I always ask the question, 'What's in it for me?'"

"Then we have an unspoken agreement?"

Growl - Hiss Conflict Resolution Meeting

'You think I'm crazy; I think you're crazy...finally some common ground!'

'We're making progress. I just got a firm 'maybe'.'

"We're playing doctor. Do you have any old magazines for our waiting room?"

'Try and be negative in a positive way.'

'The toughest things you have to deal with in this job, is feelings and lawyers.'

"That's the last time I'm going to allow politics to be discussed in the office."

"O.K., O.K., people - we're not workshopping these, they're already set in stone."

Dialogue

Tug of Negotiation and Conciliation.

'Ok, here's the meeting agenda ... it's gonna be a long one.'

'Negotiations have reached an impasse, legal recommends we resort to violence.'

'Take two tootsie rolls and call me in the morning.'

Kid with 'Little Wellness Facilitator' kit

"After I graduate middle school, high school and college, I'll go to law school to get you out of this. But I want my retainer now."

Changing Minds

'How did the 'I want you all to take a pay cut or leave' strategy go down?'

"Tom, I’d like you to meet Chris. Chris is better than you."

'Three weeks of brutal alimony negotiations, Polly, and you settle for a cracker!'

Collective Psyche

"I'll go to my room and do my homework, but I want time and a half."

Yoga with Baby

"At least we agree to disagree."

'This rift between you and Dr. Voight has become a chasm.'

'All of our Little Doctor medical kits are on sale. Since the Healthcare bill passed, sales of the kits have been poor.'