Flight Delay Mediator Mugs

'Not only am I a frequent flyer, I'm a frequent waiter.'

Brian wanted to call the presentation "Synergy". Paula wanted to call it "Cooperation". They could never agree.

"Another job well done by your conflict resolution specialist."

'I'm glad you guys could work this out in a reasonable manner.'

"Shall we start with an icebreaker?"

"They're having a fight over how best to handle client conflict."

"When faced with a tricky ethical issue, I always ask the question, 'What's in it for me?'"

"Then we have an unspoken agreement?"

Growl - Hiss Conflict Resolution Meeting

'You think I'm crazy; I think you're crazy...finally some common ground!'

'We're making progress. I just got a firm 'maybe'.'

'Try and be negative in a positive way.'

"O.K., O.K., people - we're not workshopping these, they're already set in stone."

Dialogue

'The toughest things you have to deal with in this job, is feelings and lawyers.'

"That's the last time I'm going to allow politics to be discussed in the office."

Tug of Negotiation and Conciliation.

'Ok, here's the meeting agenda ... it's gonna be a long one.'

'Negotiations have reached an impasse, legal recommends we resort to violence.'

Changing Minds

'How did the 'I want you all to take a pay cut or leave' strategy go down?'

"Tom, I’d like you to meet Chris. Chris is better than you."

Collective Psyche

'Three weeks of brutal alimony negotiations, Polly, and you settle for a cracker!'

"His name is James Tom Dave Jon Lee Robert Glenn Joseph Tony Sam Barnes. We didn't want to hurt any relatives' feelings by not naming him after them."

'I prefer the term 'whistleblower' to tattletale.'

'This rift between you and Dr. Voight has become a chasm.'

'Don't blame yourself, Jenkins... let me do that!'

"At least we agree to disagree."

'You're good with people. Just tell him to go fuck himself.'

"Well, let's quickly put Ken's incredibly incendiary remarks behind us and hopefully continue the discussion in a simmering rage."

"Helen, I have decided to seek a change of venue, since it has grown increasingly obvious that I can no longer get a fair trial in this household."

'Maybe you should reconsider those place cards, Ms Harris?' (Negotiation talks/Good Guys/Bad Guys)

'Thanks, Brian, for your thoughtful and constructive proposal. Without further ado, we'll now dive into malicious, envy-based criticism, character assassination and petty bickering!'

"The session isn't quite going to plan."