Frequently Asked Questions

To place an order, simply browse our collection, select the item you'd like to purchase, choose any customization options (where appropriate), and click the "Add to Cart" or "Buy Now" buttons. When you're ready, proceed to checkout and follow the prompts to enter your shipping and payment information.

We accept all major credit cards - Visa, MasterCard and American Express - and PayPal. All payments are processed securely through our payment gateway.

Yes, we use industry-standard encryption and secure payment processing to protect your payment information. We never store your full credit card details on our servers.

We regularly offer special promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

Delivery times vary by location and product. Shipping estimates are calculated at checkout depending on your address. Customized items, where offered, may take longer.

Currently, we ship to almost all international destinations. Shipping availability and rates are calculated at checkout depending on your address. If your order cannot be processed, please contact our support team for assistance.

Yes! During checkout, you can add a personalized message which will be included in the package. Please note: this isn't currently available for prints.

Yes, after your order is shipped, you will receive an email with a link to our Order Tracking so you can follow your package's journey.

We process and fulfill many orders quickly so if you need to change or cancel your order, please contact us as soon as possible. Once your order has been shipped, changes or cancellations may not be possible.

We have a 30-day policy for returns or exchanges of physical products. To be eligible for a return, your item must be unused and in the same condition that you received it. To request a refund/exchange, please contact us and we will be in contact within 3 business days with the next steps.

To exchange an item, please contact our customer service team. We'll guide you through the process and help you select a replacement item.

Yes, most of our products are made to order to ensure the highest quality and customization options. This may result in slightly longer processing times.

Yes, many of our products can be customized. During checkout, you'll find options to personalize your items (where available). For special requests, please contact our customer service team.

You can reach our customer service team via our contact form or, alternatively, you can email us at contact@cartoonstock.com.

Yes, we offer special pricing for bulk and wholesale orders. Please contact our sales team at contact@cartoonstock.com for more information.